unique selling proposition

Support Agreements For Managed IT Services Business

Robin Robins Managed Services

By Robin Robins – Managed IT Services Marketing Expert Have you ever experienced a few months of absolute chaos where every client and their uncle is calling you with a computer crisis that needs to be fixed immediately, only to be followed by a few months of complete famine where nobody calls and you start worrying as to whether or …

unique selling proposition

Mastermind Principle Grows Managed IT Services Businesses

Robin Robins Managed Services

“At a time when many are stressed about how they are going to survive, retreating, and freaking out about their financial situation, I’ve been able to personally coach a small group of my managed it services clients to secure an average increase of 209% in bottom line profits, a 45.2% increase in NEW clients and 50.6% increase in managed it …

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How To Name Managed IT Services Solutions

Robin Robins Managed Services

Why MSPs Need To Pay Attention To What They Call Their Managed IT Services Solutions When you talk to clients about your IT managed services, what do you call it? Do you say it’s “managed software?” Do you just use the common industry term, “managed services?” If so, listen up … What you call your managed service solution IS important …

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How To Guarantee Your Managed Service Solution

Robin Robins Managed Services

Should You Put A Guarantee On Your Managed Services Solution? By: Robin Robins, Managed Services Marketing Blueprint I often get e-mails from managed service providers asking if they REALLY need to offer a guarantee on their services. So, here is my final position on the matter: If you cannot unconditionally guarantee your managed IT services solution, you need to go …